Privacy & Data Protection Policy

At Simply Facility Solutions, doing business as Simply Send Mail, we believe that privacy is far more than a regulatory requirement — it is the cornerstone of trust between us and our customers.
Protecting your personal and business information is central to how we operate. From product design to data handling, we maintain a security-first approach across our entire platform.

Information We Collect

We collect only the minimum information necessary to deliver, maintain, and improve our services.
This may include:

• Account details and login credentials

• Billing and payment information

• Usage analytics and platform performance data

• Limited device and browser information

All data collection follows the principles of transparency, proportionality, and necessity — ensuring we gather only what is required to serve you better.

How We Use and Share Information

Your privacy is non-negotiable.
We never sell, rent, or trade your personal information — under any circumstance.

When sharing is necessary to provide services (for example, with payment processors, hosting providers, or analytics vendors), we do so under strict contractual agreements.
These agreements require third parties to maintain data protection standards equal to or exceeding those we uphold internally.

Our Security Practices

We employ enterprise-grade security technologies and processes to safeguard your data, including:

• AES-256 encryption for data at rest

• TLS 1.3 encryption for data in transit

• Continuous intrusion detection and monitoring

• Role-based access controls (RBAC) to limit exposure

• Regular penetration testing and vulnerability scanning

We also engage independent security auditors to assess and strengthen our defenses, ensuring we remain aligned with global best practices.

Compliance with Global Privacy Regulations

Simply Send Mail fully complies with major privacy and data protection laws, including:

• General Data Protection Regulation (GDPR)

• California Consumer Privacy Act (CCPA)

• Other applicable international privacy frameworks

Our customers have full rights to:

• Access their personal data

• Correct or update inaccurate information

• Export data for portability

• Request permanent deletion (“Right to be Forgotten”)

Requests are processed promptly through our dedicated privacy workflows, ensuring all statutory timelines are met.

Cross-Border Data Transfers

When international data transfers are required, we use strong legal and technical safeguards, including:

• Standard Contractual Clauses (SCCs)

• Encryption for all data in transit

• Comprehensive vendor due diligence

For enterprise clients, we also offer customized data residency options to meet specific compliance or jurisdictional needs.

Incident Response & Breach Notification

Our platform is built with real-time monitoring, threat isolation, and layered defenses to prevent unauthorized access.
In the unlikely event of a data breach, we follow a rigorous incident response protocol, which includes:

• Rapid identification and containment

• Forensic investigation and root-cause analysis

• Transparent communication with affected users, in compliance with all applicable laws

Continuous Improvement

Privacy and security are never one-time efforts — they’re ongoing commitments.
We conduct annual privacy reviews, work with external compliance auditors, and maintain an internal privacy committee dedicated to:

• Tracking evolving regulations

• Updating our internal and external policies

• Continuously enhancing data protection measures

By choosing Simply Send Mail, you can be confident that your information is handled with integrity, transparency, and industry-leading security.

Company Information

Credalis Partners LLC
Address: 211 North Broadway, Suite 2440, St. Louis, MO 63102
Phone: (816) 693-6486
Email: support@simplysendmail.com